FAQs

How do OLA Bamboo products have a positive effect on the environment?

Every year, there are more than 4.9 billion plastic toothbrushes, billions of straws and disposable plastic utensils in garbage dumps and various natural environments around the world. All this plastic takes about 500 years before degrading. Even if the plastic is degraded, its chemical composition remains intact and the entire plastic substance remains in the environment for centuries. A lot of this plastic is found in the oceans and is ingested by birds or fish. Moreover, 90% of seabirds have ingested plastic. Bamboo is the main element used in the manufacture of the OLA Bamboo toothbrush, this matter which is 100% natural and 100% biodegradable replaces plastic, a substance very commonly used for the manufacture of conventional toothbrushes. OLA Bamboo utensils are 100% made of birch and straws are 100% made of bamboo. Since bamboo and birch are trees, they degrade in the environment naturally. In short, when you dispose of your OLA Bamboo toothbrush, utensils or straws, no matter which way you choose, you help to eliminate unnecessary plastic in the environment by replacing it with bamboo or wood which breaks down naturally.

Bamboo is the main material used in the manufacture of OLA Bamboo toothbrush. This 100% natural and 100% compostable plant replaces plastic. Because bamboo is a tree, it decomposes naturally in the environment. Buy owning an OLA Bamboo toothbrush; you help eliminate unnecessary plastic in the environment.

Is a bamboo toothbrush is different from a plastic toothbrush when it comes to cleaning our teeth?

The quality of brushing remains the same, regardless of the type of equipment used to make the handle. A good brushing depends more on the bristles, the head of the toothbrush and the brushing technique.

What is the difference between biodegradable and compostable?

There are two categories of compostable products: those that will break down in a home compost system and those that decompose in an industrial compost system (City compost). The so-called compostable products will naturally deteriorate as they are usually made of organic materials (plants for example).

The term biodegradable is not always well defined. It refers to a material that can decompose after a certain number of years in nature. However, there is no clear definition of the amount of years needed for the product to decompose and the product can change shape but keeps its chemical composition (e.g. biodegradable plastic bags).

Is the OLA Bamboo toothbrush is 100% compostable?

Only the handle of our toothbrush is 100% compostable, not the bristles.

Currently, the only toothbrushes that are 100% compostable have bristles that are made of pig hair. Those bristles are made of pig hair which involves slaughtering pigs whose hairs are removed and processed into bristles. We figured, who really wants to brush their teeth with pig hair? That said we are currently working to develop a 100% compostable toothbrush made from plants.

Are OLA Bamboo utensils and straws 100% compostable?

Yes, the utensils and straws we offer are 100% biodegradable and compostable. You can dispose of them by placing them directly in the compost or in the brown bin of the compostable material management system in your city. Note that straws are created in order to be cleaned and reused several times before being composted. For utensils, this is a unique use.

How can I dispose of my toothbrush?

Because only the handle is a 100% compostable, unless you choose to separate the bristles, it is recommended to dispose of your OLA Bamboo toothbrush with you household waste. This toothbrush doesn’t pretend to be perfect, but better than most toothbrushes. Even if you throw your OLA Bamboo toothbrush in the trash, the handle will decompose in the landfill and a much faster and cleaner pace than a plastic toothbrush.

Of course the best way to dispose of your OLA Bamboo toothbrush remains the reuse of the object for other purposes. Amongst many other ideas, you can use your toothbrush as a plant prop or a brush for outdoor work. If you have tips or ideas for the OLA Bamboo toothbrush second life; feel welcome to share with us.

Where OLA Bamboo products are made?

The OLA Bamboo toothbrush, utensils and straws are designed in Canada, more specifically in Gatineau and made in China. We decided to make our toothbrushes in China because the raw material, that is to say bamboo, is found there. Moreover, by offering products that are affordable and accessible to all, we make sure we can reach a majority of citizens, which really makes a difference for the planet. We ensure that our global partners comply with the requirements for product quality, working methods and working conditions of employees in terms of health and safety. Also, to reduce our ecological footprint, part of the sales of our products made in China is used to plant trees in Quebec, with CO2 Compensation.

Is the OLA Bamboo brand involved in its community?

Yes! The OLA Bamboo brand is owned by the Canadian company OLA Bamboo Inc. located in Quebec. The brand new company currently employs 3 people and aims to increase this number soon. In addition to job creation, our company is involved and supports various environmental initiatives. Part of the sales of each OLA Bamboo toothbrush is used to plant trees in Quebec with CO2 Compensation. So far, nearly 1000 trees have been planted thanks to you.

Is bamboo actually environmentally responsible?

Bamboo is one of the most environmentally friendly crops right now. First, it is a very quick renewable resource. In fact, a bamboo plantation has a yield up to 25 times that of a forest in addition to not needing pesticides or artificial fertilizers. The manufacture of OLA Bamboo toothbrushes only requires a variety of bamboo that is not eaten by pandas or other animals of the Chinese forest. Moreover, it is important that bamboo cultivation be done very carefully to prevent the spread of bamboo in natural forests because with a very efficient reproduction system, bamboo can act as an invasive species.

I made a mistake in my order. What can I do?

If you made a mistake in the information you gave us in your order, you can notify the OLA Bamboo team within 48 hours. After 48 hours, we are unable to cancel the order. If there was an error in the delivery address and the parcel has been shipped, we will try to trace it and provide you with all the details so you can personally contact the delivery company to recover your package

Is it possible to return my toothbrush?

Since this is a personal hygiene care product, no returns are accepted. If the product is damaged upon reception by the customer, an agreement may be established between OLA Bamboo and the customer via our customer service. OLA Bamboo does not undertake any obligations to enter into an agreement. However, if the product is kept in its original packaging and is still sealed, a one-year warranty applies. The guarantee begins upon shipment of the product and ends one year later. Any warranty will be void if the product is opened, used or damaged.

Can I track my order?

In order to track the package, the customer has to choose the tracking shipment option at the time of purchase otherwise the default shipment without a tracking number will apply.

If the tracking option is selected, you will receive an email with your tracking number at the time of shipment. By clicking on the tracking number, you will be redirected automatically to Canada Post website which will give you access to track your package.

How to cancel my subscription?

You can cancel your subscription yourself in your profile created on our website. Just follow the instructions in My Account section. If you can’t, you can send us an email (info@olabamboo.com), we will do it for you. Note that you must cancel your subscription 48 hours before the next renewal. After this period, the renewal can not be canceled or refunded. It is your responsibility to manage and cancel your subscription.

Links :

http://espacepourlavie.ca/blogue/compostable-ou-biodegradable

http://recyclenation.com/2014/11/recycle-nylon

http://www.compost.org/

http://vieenvert.telequebec.tv/sujets/388/le-bambou